IT Support Technician | IT-Technik Mitarbeiter (m/w/d) - Referenznummer: 220925-2-NBG
BFI Informationssysteme GmbH
Job Summary
Join a well-established IT service provider in Nuremberg, Germany, as an IT Support Technician. In this role, you will be responsible for the installation, configuration, and updating of operating systems and software applications, primarily on Microsoft and Apple platforms. Key responsibilities also include diagnosing and resolving hardware and software issues on communication devices, managing repairs and refurbishments, and documenting all service activities. You will act as a crucial interface for telephone support and customer service, addressing technical inquiries and problems on behalf of clients. This position offers an excellent opportunity to gain valuable professional experience within complex project environments, with potential for client takeover and individual development.
Required Skills
Education
Completed vocational training as an IT Specialist, Technical Assistant in Computer Science, or other relevant technical professions
Experience
- Professional experience in IT hardware and operating systems (Microsoft and Apple)
- Service and customer-oriented work
- Experience with inventory management software (customer-specific)
Languages
Additional
- Not specified
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