IT Service Technician | IT-Servicetechniker (m/w/d)
wu personal GmbH Berlin
Job Summary
This role is for an IT Service Technician to provide essential onsite and hands-on support for a leading global IT service provider. The successful candidate will be responsible for processing service requests, troubleshooting hardware and software issues on client devices and networks, and performing installations and configurations of various IT equipment including PCs, notebooks, printers, and mobile devices. A key aspect of the role involves meticulous documentation of all activities within a ticketing system and participating in on-call duty for network-related issues. This position is ideal for someone with foundational IT knowledge and practical experience, looking to contribute to a large-scale IT infrastructure environment.
Required Skills
Education
Completed IT training or equivalent qualification
Experience
- 1 year of practical experience in an IT environment within the last 3 years
- User experience with a ticketing system or comparable documentation workflow
- Basic network knowledge and experience in solving simple network problems
Languages
Additional
- Class B driving license required
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