IT Service Technician | IT-Servicetechniker (m/w/d)

wu personal GmbH Berlin

Kölleda, Thüringen, Deutschland
Published Jun 20, 2025
Full-time
Permanent

Job Summary

This role is for an IT Service Technician to provide essential onsite and hands-on support for a leading global IT service provider. The successful candidate will be responsible for processing service requests, troubleshooting hardware and software issues on client devices and networks, and performing installations and configurations of various IT equipment including PCs, notebooks, printers, and mobile devices. A key aspect of the role involves meticulous documentation of all activities within a ticketing system and participating in on-call duty for network-related issues. This position is ideal for someone with foundational IT knowledge and practical experience, looking to contribute to a large-scale IT infrastructure environment.

Required Skills

Education

Completed IT training or equivalent qualification

Experience

  • 1 year of practical experience in an IT environment within the last 3 years
  • User experience with a ticketing system or comparable documentation workflow
  • Basic network knowledge and experience in solving simple network problems

Languages

German (Fluent)English (Fluent)

Additional

  • Class B driving license required