IT Systems Master / IT Support Specialist | Informationstechnikermeister/in

Job Summary

This role is for an IT Systems Master or IT Support Specialist who will serve as the primary point of contact for users seeking technical assistance. Day-to-day responsibilities include setting up and troubleshooting notebooks, PCs, mobile devices, network components, and meeting room technology, as well as managing user inquiries through a ticketing system. The specialist will also analyze and escalate unknown issues, provide status updates, and identify optimization potential in IT processes. This position is ideal for a motivated, customer-oriented individual eager to contribute to improving IT services and supporting users effectively within a team environment.