IT Specialist | Informatiker (m/w/d)

Job Summary

This role at Liebherr-IT Services GmbH in Kirchdorf/Oberopfingen, Germany, involves the analysis, design, and optimization of ITSM processes such as Incident, Change, Request, and Problem management. You will work closely with business departments, IT architects, and developers, defining requirements and overseeing technical implementation within ServiceNow. A key part of the role is ensuring process conformity with ITIL and internal guidelines, along with creating process documentation and reports. The position also includes supporting rollouts, testing, and change management activities. This is an attractive opportunity for professionals seeking a hybrid work model with flexible hours in an internationally successful family company, offering a secure workplace and diverse development opportunities.