IT/Telecommunications Customer Support Specialist | MITARBEITER KUNDENSUPPORT IT/TK SOLUTION (m/w/d)
SYNO Consulting Group AG
Nürnberg, Mittelfranken, Bayern, Deutschland
Published Sep 18, 2025
Full-time
No information
Job Summary
Join SYNO Consulting Group AG as an IT/Telecommunications Customer Support Specialist, where you'll provide essential 1st and 2nd level support for our clients. This role involves installing hardware and software, diagnosing complex issues, and developing effective solutions. You'll also be instrumental in designing, planning, and executing projects, administering complex telecommunications systems, and implementing new products and solutions tailored to customer needs. After comprehensive training, you will manage IT and telecommunications infrastructures, introduce new products, and handle inquiries related to modern workplace technologies, ensuring customer satisfaction and contributing to the company's success.
Required Skills
Education
Not specified
Experience
- Initial professional experience in the IT/telecommunications environment (e.g., IT Systems Electrician, IT Specialist for System Integration)
- In-depth knowledge of telephone systems, especially installation and maintenance
- In-depth knowledge of server systems, especially installation and maintenance
Languages
German (Fluent)
Additional
- Not specified