Quality Service Customer Specialist | Mitarbeiter Quality Service Customer (m/w/d)

Job Summary

This role is for a dedicated Quality Service Customer Specialist to join a global industrial group specializing in automotive components. The ideal candidate will be responsible for meticulously evaluating quality metrics, controlling quality costs related to customer complaints, and ensuring product quality parameters are met to maintain delivery schedules, quality, and cost standards. Key responsibilities include analyzing potential product deviations pre-delivery, providing technical support to manufacturing for corrective actions, and managing customer complaints with a focus on effective resolution and timely responses. The position requires a proactive individual with a strong commitment to quality and a knack for analytical thinking to uphold and enhance the company's image and product competitiveness.