IT Project Technician / 3rd Level IT Support Technician | IT-Projekttechniker / IT-Techniker 3rd-Level-Support (m/w/d)

Ditcon GmbH

Köln, Nordrhein-Westfalen, Deutschland
Published Sep 16, 2025
Full-time
Permanent

Job Summary

This role involves leading and executing IT infrastructure projects, serving as a key technical contact for clients. Day-to-day tasks include planning, implementing, and maintaining IT projects such as network and firewall migrations, server and storage transitions (on-premises, hybrid, cloud), and virtualization initiatives. The ideal candidate will also implement VoIP and Teams telephony solutions, backup and disaster recovery concepts, and modernize data center environments. A significant part of the role involves providing 3rd-level support for complex technical issues and independently documenting project details. This position is attractive for experienced IT professionals seeking challenging projects, high levels of responsibility, and opportunities for continuous professional development within a supportive IT system house.

Required Skills

Education

Completed IT-related vocational training or university degree

Experience

  • At least 5 years of professional experience with an IT service provider or system house
  • Comprehensive experience in implementing and administering complex IT infrastructures

Languages

Not specified

Additional

  • Driving license Class B