IT Support Specialist | IT Supportmitarbeiter (m/w/d)

Job Summary

This role offers an exciting opportunity for an IT Support Specialist to provide comprehensive on-site and remote technical assistance in Frankfurt. You'll be the first point of contact for technical issues reported via tickets, email, or phone, handling troubleshooting for laptops, IP phones, printers, and basic network problems. Key responsibilities include performing hardware and software installations/updates, managing inventory tracking, and providing physical support for maintenance, data backup, and upgrades. The position also involves offering technical support for internal events and escalating complex issues to higher support levels. This is a full-time, permanent position with a competitive salary, offering a stable environment with potential for long-term planning and excellent public transport accessibility.