IT Service Employee | Mitarbeiter IT Service (m/w/d)

Job Summary

As an IT Service Employee in Wolfsburg, you will be the primary contact for helpdesk inquiries, ensuring excellent support beyond just closing tickets. Your daily tasks will include meticulous documentation of your work in ticketing systems, installing and maintaining software and operating systems, and assisting with incident and service request management. You will also be responsible for ensuring compliance with internal and legal regulations. This role emphasizes continuous professional development, offering a structured onboarding process, personal contact person, and opportunities for further training and manufacturer certifications. The position offers a solid entry point into IT support with a focus on skill enhancement and potential for permanent employment.