Technical Lead Managed Services | Data Engineer

Job Summary

This role involves taking full end-to-end technical responsibility for managed services provided to a key client in the railway sector. The successful candidate will act as the central technical point of contact for incident and escalation management, offering continuous service improvement and consultation. Key responsibilities include leading and coordinating internal technical teams and external service providers, designing and evolving operational and service architectures, and ensuring compliance with SLAs and regulatory standards like NIS2 and GDPR. The position also focuses on root cause analysis, problem-solving, patch management, and identifying optimization potentials, making it ideal for a technically deep leader committed to service excellence and continuous improvement in critical application environments.