Back Office Manager | GESTIONNAIRE BACK OFFICE (H/F)

Job Summary

This role involves taking charge of essential back office operations, ensuring high-quality service delivery to clients. Key responsibilities include managing customer interactions via email and telephone, providing advice, and meticulously handling the entire order lifecycle—from initial quote generation through to final invoicing. You will be crucial in maintaining operational efficiency by managing the client database, coordinating closely with the commercial team, and ensuring smooth internal departmental collaboration. An attractive element of this position is the opportunity to manage and mentor an apprentice, contributing to team development, alongside organizing short-term business assignments. Intermediate proficiency in both German and English is required for effective communication in this dynamic environment.