Case Worker, Benefits Department | Sachbearbeitung Leistungsabteilung
Stadt Solingen Personalmanagement
Job Summary
This role involves processing initial and ongoing applications for livelihood support benefits, including housing costs, under Social Code Book II (SGB II). The successful candidate will also be responsible for revoking, withdrawing, and annulling administrative acts in accordance with Social Code Book X (SGB X). Key responsibilities include providing personal and telephone advice to applicants, managing data exchange with other benefit providers, asserting claims against third parties, and implementing decisions in appeal and litigation procedures. The position requires strong knowledge of social law, excellent communication and empathy skills, and the ability to work effectively in a team. This is a full-time, permanent position within the municipal job center of Solingen, a large city in Germany, offering a stable and meaningful public service role.
Required Skills
Education
University degree in Public Administration (Diplom-Verwaltungswirt/in, Diplom-Verwaltungsbetriebswirt/in, or comparable Bachelor's), or certified Public Administration Specialist (Verwaltungsfachwirt/in), or University degree in Finance (Diplom-Finanzwirt/in FH), or University degree in Legal Administration (Diplom-Rechtspfleger/in FH), or University degree in Law (Diplom Jurist/in). Alternatively, a commercial assistant with an IHK degree as a Bank Specialist (Bankfachwirt/in), Savings Bank Specialist (Sparkassenfachwirt/in), or comparable professional development (e.g., Business Economist IHK, Dipl. Betriebswirt/in BA/DH/VWA).
Experience
- Professional experience in public administration or a related field
- Experience with social welfare legislation and benefit processing is highly desirable
Languages
Additional
- Not specified