IT Expert: IT Specialist (m/f/d) for Customer Support | IT-Experte: Fachinformatiker (m/w/d) für den Kundensupport

Job Summary

This role is for an IT Specialist focused on providing excellent customer support. Day-to-day, you will be the first point of contact for IT issues, handling problem analysis and resolution via phone, email, or remote access. You'll be involved in both first and second-level support for hardware and software, as well as installing, configuring, and maintaining IT systems. Key requirements include a completed education as an IT specialist for system integration or equivalent, experience in IT support, and strong knowledge of Windows/Linux systems, networks, and IT security. This position offers a secure job in a future-oriented company with diverse tasks, opportunities for further training, and a modern IT environment.