Onsite Support Specialist | Onsite Support (m/w/d)

Job Summary

This role involves providing essential onsite IT support to users in the Potsdam area, focusing on the installation, maintenance, and troubleshooting of IT infrastructure. The specialist will be responsible for setting up and dismantling workstations, including hardware, software, and peripherals like desktops, notebooks, and printers. Key tasks include diagnosing and resolving hardware, software, and network issues, processing service requests via a ticketing system, and ensuring data and profile security. The ideal candidate will have a background in IT system integration or electronics, possess strong troubleshooting skills, and be proficient with Active Directory and standard hardware. This position is perfect for a service-oriented professional who enjoys direct user interaction and problem-solving in a dynamic IT environment.