IT Supporter | IT-Supporter (m/w/d)

Job Summary

Join FERCHAU's team as an IT Supporter, where you'll play a crucial role in elevating technology solutions for diverse clients. Your day-to-day responsibilities will involve managing incidents at 1st and 2nd-level, from logging and analyzing issues to resolving them and documenting the process. You'll also be responsible for troubleshooting Windows and client-related problems, as well as managing group policies within Active Directory. This role is ideal for someone with an IT background and experience in user support, eager to contribute to cutting-edge IT infrastructures and optimize existing solutions. If you're a communicative and helpful individual with a passion for technology, this position offers an exciting opportunity to advance your career.