IT Support Specialist Windows | IT Support Specialist (m/w/d) Windows
FERCHAU GmbH Niederlassung Berlin Süd
Job Summary
This role involves taking responsibility for IT support within a Windows environment, focusing on the installation, configuration, and maintenance of hardware, operating systems, and standard applications. Key responsibilities include managing user accounts, group policies, and permissions, as well as identifying and resolving hardware and software issues. The specialist will ensure all Windows systems and applications are up-to-date to meet security policies, maintain accurate records of support requests, and train users on effective IT resource utilization. This position offers an opportunity to work on exciting projects for various clients, integrating and optimizing IT systems, with a strong focus on support and security within a leading European technology services platform.
Required Skills
Education
Completed vocational training or degree in Computer Science, Information Technology, or comparable qualifications
Experience
- Professional experience in IT support, specifically with Windows operating systems
- Experience with Active Directory, group policies, and user management
- Strong knowledge in hardware and software fault analysis and resolution
Languages
Additional
- Teamwork and collaboration skills
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