Senior IT Supporter | IT-Supporter (Senior) (m/w/d)

Job Summary

As a Senior IT Supporter, you will be instrumental in ensuring the smooth operation of IT systems by prioritizing, classifying, and resolving IT incidents, as well as optimizing existing support processes. Your daily tasks will involve installing, provisioning, and expanding workstation components, coordinating with third-level support, and managing IT hardware like notebooks and iPhones. You'll also be responsible for user administration in Active Directory, monitoring internal systems, and assisting with IT asset inventory and technical documentation for audits. This role offers the chance to contribute to IT landscape development projects and end-device rollouts, making it an attractive opportunity for an experienced professional passionate about innovation and technology.