Junior IT Technician | Junior Technician (m/w/d)
wu personal GmbH München
Job Summary
This role is for a Junior IT Technician who will be instrumental in providing essential IT infrastructure services and support. Day-to-day, you'll handle IMAC (Install, Move, Add, Change) tasks and incident resolution for desktops, notebooks, and thin clients. This includes software installations, replacing and commissioning new devices, and assisting users with technical queries. You will process orders using a ticketing system and be involved in rollouts or onsite support. The ideal candidate will have a background in IT, strong hardware knowledge, and experience with Microsoft operating systems and Office. This is an attractive opportunity to join a leading IT service provider, offering long-term assignments and a supportive work environment.
Required Skills
Education
Completed vocational training or equivalent qualification in IT
Experience
- At least 1 year of practical experience in an IT environment within the last 3 years
- Experience in cabling and connecting IT devices according to standards
- Routine in performing technical work steps according to defined processes
- Experience in user support, including handling ticketing systems and iOS devices
Languages
Additional
- Driving license Class B (manual transmission)
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