Onsite IT Support Specialist | Onsite Supporter (m/w/d)
Allgeier IT Services GmbH
Job Summary
This role involves providing essential onsite IT support, focusing on the setup, maintenance, and repair of client devices and printers. The specialist will be responsible for configuring systems, installing software, performing hardware modifications, and conducting system and performance analyses to diagnose and resolve issues. A key part of the role includes patching IT equipment, configuring routers, and offering telephone support and user training. The ideal candidate will possess strong experience with IT end-user devices, Windows Server environments, Microsoft products, and Office applications. Proficiency in ticket systems and excellent communication skills in both German and English are crucial for success in this autonomous, solution-oriented position within a growing team.
Required Skills
Education
Not specified
Experience
- Solid experience with IT end-user devices (clients, smartphones, tablets) and printers (workgroup printers, multifunction devices)
- Good knowledge of Windows Servers, Microsoft products, and standard Office workstations
- Experience in administering common platforms (e
- g
- , Microsoft 365, Endpoint Manager)
- Experience with a ticket system (ITIL compliant)
Languages
Additional
- Location: Donauwörth, Germany
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