IT Specialist | Fachinformatiker (m/w/d)

Job Summary

This role is for an IT Specialist who will be the first point of contact for customer inquiries, handling them via phone and a ticketing system. The position involves comprehensive support and administration of various IT technologies, including servers, clients, storage, networks, and firewalls. Key responsibilities also include managing Windows clients, Windows servers, and Linux systems, along with continuous monitoring of customer systems and meticulous documentation. The ideal candidate will possess a strong IT background, significant experience in Microsoft environments, and a proactive approach to troubleshooting and problem resolution, ensuring smooth IT operations for clients.