IT Client Support Specialist | IT Client Support (m/w/d)
Herrmann Personaldienste GmbH
Job Summary
This role is for an IT Client Support Specialist focusing on providing first-level support for end-users. The successful candidate will be responsible for troubleshooting hardware and software issues, resolving network disruptions, and supporting Windows-based systems. Key tasks include setting up and commissioning desktop PCs and laptops, performing IMAC processes, and managing cabling work. The role requires meticulous documentation of all actions in a ticketing system and maintaining inventory and asset data. This position offers excellent career prospects within one of Europe's leading IT service companies, providing a structured 40-hour work week, modern workplaces, and up to 30 days of annual leave. Flexibility for shift work, including weekends and on-call duties, is essential.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration, IT Systems Electronics Technician, or comparable qualification
Experience
- Professional experience in troubleshooting
- Professional experience in customer support and user support
Languages
Additional
- Valid car driver's license; Flexibility for shift work (including weekends, 6 AM to 10 PM shifts, and 24/7 on-call duty)
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