IT Client Support Specialist | IT Client Support (m/w/d)
Herrmann Personaldienste GmbH
Job Summary
This role is for an IT Client Support Specialist focusing on providing first-level support for end-users. The successful candidate will be responsible for troubleshooting hardware and software issues, resolving network disruptions, and supporting Windows-based systems. Key tasks include setting up and commissioning desktop PCs and laptops, performing IMAC processes, and managing cabling work. The role requires meticulous documentation of all actions in a ticketing system and maintaining inventory and asset data. This position offers excellent career prospects within one of Europe's leading IT service companies, providing a structured 40-hour work week, modern workplaces, and up to 30 days of annual leave. Flexibility for shift work, including weekends and on-call duties, is essential.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration, IT Systems Electronics Technician, or comparable qualification
Experience
- Professional experience in troubleshooting
- Professional experience in customer support and user support
Languages
Additional
- Valid car driver's license; Flexibility for shift work (including weekends, 6 AM to 10 PM shifts, and 24/7 on-call duty)
More Jobs from Herrmann Personaldienste GmbH
Building Services Engineer | Ingenieur Gebäudetechnik (m/w/d)
Oct 10, 2025
This role is for a Building Services Engineer within a globally leading pharmaceutical and crop scie...
Chemical Technician, Quality Control | Chemikant Qualitätskontrolle (m/w/d)
Oct 10, 2025
This crucial role as a Chemical Technician in Quality Control is based in Cologne, supporting a glob...
Industrial Electronics Technician | Elektroniker Industriekonzern (m/w/d)
Oct 10, 2025
This role is based in Düsseldorf-Benrath, Germany, working for a globally leading manufacturer speci...