IT User Support Specialist (Automotive Industry) | Mitarbeiter IT-User Support (m/w/d) Automobilbranche in Ennepetal

Job Summary

This role is for an IT User Support Specialist within the modern, innovative, and international metal and automotive industry, focusing on high-quality components for chassis and drive technology. The specialist will be responsible for handling support requests, including tickets, emails, and phone calls, assessing their importance, and documenting all issues. Day-to-day tasks involve resolving first-level IT disruptions, escalating complex issues to second-level support, and managing user accounts by creating, blocking, or unblocking them. The ideal candidate will have a background in IT system integration or equivalent professional experience, strong proficiency with Windows desktop operating systems and domain network technology, and excellent communication skills. This position offers an opportunity to combine IT expertise with the automotive sector, featuring regulated working hours and a competitive monthly salary.