IT Support Specialist | IT Support (m/w/d)
Herrmann Personaldienste GmbH
Job Summary
This role involves providing comprehensive 1st level IT support for a leading European IT service provider, specifically for their end-client, Daimler AG. The successful candidate will be responsible for troubleshooting hardware and software issues on client systems, resolving network problems, and managing Windows environments. Key tasks include installing and configuring PCs and notebooks, performing IMAC services (Install, Move, Add, Change), and documenting all activities in a ticketing system. The position requires a structured and reliable individual with strong customer service skills and a willingness to work in shifts, including on-call duties. It offers excellent career prospects, a modern work environment, and the potential for a permanent position with the client.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration, IT Systems Electronics Technician, or comparable qualification
Experience
- Professional experience in troubleshooting
- Professional experience in customer support
- Professional experience in user support
Languages
Additional
- Valid car driver's license; Willingness to work shifts (7 days / 6 AM - 10 PM) and on-call duties (24/7)
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