IT Support Specialist | IT Support (m/w/d)

Herrmann Personaldienste GmbH

Sindelfingen, Baden-Württemberg, Deutschland
Published Jun 19, 2025
Full-time
Permanent

Job Summary

This role involves providing comprehensive 1st level IT support for a leading European IT service provider, specifically for their end-client, Daimler AG. The successful candidate will be responsible for troubleshooting hardware and software issues on client systems, resolving network problems, and managing Windows environments. Key tasks include installing and configuring PCs and notebooks, performing IMAC services (Install, Move, Add, Change), and documenting all activities in a ticketing system. The position requires a structured and reliable individual with strong customer service skills and a willingness to work in shifts, including on-call duties. It offers excellent career prospects, a modern work environment, and the potential for a permanent position with the client.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT Systems Electronics Technician, or comparable qualification

Experience

  • Professional experience in troubleshooting
  • Professional experience in customer support
  • Professional experience in user support

Languages

German (Fluent)

Additional

  • Valid car driver's license; Willingness to work shifts (7 days / 6 AM - 10 PM) and on-call duties (24/7)