IT Service Technician | IT Service Techniker (m/w/d)

Job Summary

This role involves providing comprehensive IT support within a large petrochemical group. The IT Service Technician will be responsible for remote phone support, utilizing remote tools, and meticulously documenting service requests according to ITIL guidelines. Key tasks include performing repairs and maintenance on IT hardware like computers and printers, assisting with hardware deliveries and office relocations, and conducting network analyses using tools like Fluke. The position also entails software installations, user account management in Active Directory and Azure AD, and managing licenses and users in MS Azure. This is an excellent opportunity for a detail-oriented professional with strong IT support experience and a solution-oriented approach to join a stable and successful company.