IT Support Specialist | IT Support (m/w/d)

Herrmann Personaldienste GmbH

Berlin, Berlin, Deutschland
Published Jun 19, 2025
Full-time
Permanent

Job Summary

This role involves providing comprehensive IT support, from user guidance to system configuration and troubleshooting. The specialist will advise and train users on new systems, laptops, and mobile devices, and be responsible for setting up and configuring workstations, including Teams telephony, and assisting with IT rollouts and office relocations. Key tasks also include installing and supporting standard and specialized hardware like conference room technology, managing IT equipment inventory, and performing on-site troubleshooting and ticket resolution. This position is ideal for a detail-oriented individual with a strong customer focus, excellent communication skills, and a background in IT system integration or electronics, seeking a stable role within a leading German IT service provider.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT System Electronics Technician, or comparable qualification

Experience

  • Several years of experience in on-site IT support
  • Experience with standard hardware including peripherals
  • Experience with ticket systems
  • Experience with common Microsoft products

Languages

German (Fluent)English (Basic)

Additional

  • Valid driver's license (PKW Führerschein)