IT Support Specialist | IT Support (m/w/d)

Job Summary

This role is for an IT Support Specialist to join one of Germany's leading IT service providers, supporting the German Aerospace Center. The successful candidate will be the first point of contact for users, handling IT issues and service requests both over the phone and on-site. Key responsibilities include performing hardware and software support, assisting with equipment setup and moves, and resolving first-level IT problems. Complex issues will be escalated to second-level support, and all activities must be meticulously documented. This position offers an attractive salary, a permanent contract, and opportunities for professional development within a supportive environment.