IT Support Specialist | IT Support (m/w/d)

Job Summary

This role involves providing essential IT support, focusing on first and second-level issues for a leading European IT service provider. The specialist will handle service requests, install operating systems via SCCM, manage workplace equipment, and maintain Active Directory entries. Key responsibilities include hardware setup and troubleshooting, ensuring seamless IT operations for users. The ideal candidate will have a background in IT system integration or electronics, possess several years of technical IT experience, and be proficient with Windows 10, MS Office 365, Active Directory, and ITIL. Strong communication skills and a customer-oriented approach are crucial for success in this dynamic environment.