IT Support Specialist | IT-Support (m/w/d)

Job Summary

This role is for an ambitious IT Support Specialist who will be the first and second line of support for user inquiries. Day-to-day tasks include documenting user requests, performing password resets, assisting with login issues, and setting up and configuring workstations. The specialist will also provide support for MS365 applications, offer basic technical guidance, and troubleshoot technical problems. Key qualifications include knowledge of user and rights management (Active Directory, Exchange), experience with hardware troubleshooting, and the ability to perform software updates. This position offers an unlimited employment contract, flexible mobile working options, and opportunities for professional development through the FERCHAU Academy, making it an attractive opportunity for those looking to advance their IT career.