Process Management & Digitalization Specialist | Digital Transformation Office - Mitarbeiter:in Prozessmanagement & Digitalisierung (m/w/d)

Job Summary

This role involves analyzing, optimizing, and developing operational business processes within the insurance brokerage sector. The specialist will support the introduction and enhancement of digital mediation platforms and administration systems, including the implementation of AI applications for tasks like claims analysis and contract management. A key responsibility is ensuring data protection compliance (DSGVO, IDD). The position also requires conducting workshops for process design, training employees on digital tools, and monitoring key process indicators. This is an attractive opportunity for someone looking to drive digital transformation in a traditional, family-owned company, offering flexible work models and a focus on work-life balance.