IT System Administrator Helpdesk, Support and Managed Services | IT-System Administrator Helpdesk, Support und Managed Services (m/w/d)

Job Summary

This role involves providing essential First and Second Level IT support, ensuring customers receive prompt technical assistance. You will be instrumental in maintaining and enhancing the company's monitoring solutions, as well as deploying Managed Service Provider (MSP) solutions for backup, security, and monitoring. Key responsibilities include installing, updating, and configuring both on-premise and cloud-based IT solutions, alongside meticulous IT environment inventory and documentation. The ideal candidate will possess a strong technical background, be eager to embrace innovation, and demonstrate excellent team collaboration and problem-solving skills, all while working independently and with a customer-focused approach. This position offers an exciting opportunity to contribute to a dynamic team and continuously develop new skills in a rapidly evolving IT landscape.