Product Manager for Customer Support | Produktmanager für Kundensupport m/w/d

ECH Elektrochemie Halle GmbH

Halle (Saale), Sachsen-Anhalt, Deutschland
Published Sep 12, 2025
Full-time
Permanent

Job Summary

This role involves providing crucial technical support and application development for analytical instruments used in chemical laboratories and process analytics. The successful candidate will conduct on-site customer measurements, develop new applications for the analytical devices, and create detailed application and procedure descriptions. Key responsibilities also include installing and commissioning equipment at customer sites and managing customer inquiries. The ideal candidate will possess a technical degree, practical experience in analytical technology, and strong problem-solving skills, coupled with excellent customer orientation and communication abilities. The position offers an unlimited contract, intensive training, and opportunities for professional development within a supportive environment.

Required Skills

Education

Technical degree, e.g., Chemical Technician (or comparable with equipment-oriented focus)

Experience

  • Practical experience in analytical technology
  • Experience in developing problem solutions

Languages

English (Fluent)

Additional

  • Willingness to travel to customers domestically and partly abroad