Onsite IT Support Technician | Onsite Support (m/w/d)

Herrmann Personaldienste GmbH

Potsdam, Brandenburg, Deutschland
Published Sep 11, 2025
Full-time
Permanent

Job Summary

This role involves providing critical onsite IT support for a leading German IT service provider, managing over 600,000 IT workstations globally. The successful candidate will be responsible for the installation and maintenance of hardware, including desktops, notebooks, printers, and mobile devices, as well as performing software and network troubleshooting. Key responsibilities also include managing service requests through a ticketing system, setting up and dismantling workstations, and providing user training. This position offers an attractive compensation package, up to 30 days of annual leave, and extensive professional development opportunities, making it an excellent opportunity for a skilled IT professional looking for a long-term role in the Potsdam area.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT Systems Electronics Technician, or comparable qualification.

Experience

  • Several years of professional experience in onsite support
  • Experience with troubleshooting

Languages

German (Fluent)

Additional

  • Class B driving license required, willingness to travel within the Potsdam area.