IT Support Specialist 2nd Level | Sachbearbeitung IT Support 2nd Level (m/w/d)

Job Summary

This role is for an IT Support Specialist focusing on 2nd Level support, playing a crucial part in the digital transformation of a city administration. The successful candidate will be the primary contact for complex IT issues, analyzing problems, identifying root causes, and developing sustainable solutions. Day-to-day tasks include managing and optimizing specialized applications, installing and configuring Microsoft Windows applications in client and server environments, and supporting IT project planning. The position requires strong analytical and problem-solving skills, experience with IT support and Windows client-server architecture, and a service-oriented approach. This is an attractive opportunity for a team player who is passionate about IT systems, eager to continuously learn, and wants to contribute to a modern public service environment with long-term career prospects.