2nd Level IT Support Specialist | 2nd Level IT Support (m/w/d)

puro Personaldienstleistung GmbH

München, Bayern, Deutschland
Published Sep 5, 2025
Full-time
Permanent

Job Summary

This role is for a 2nd Level IT Support Specialist in northern Munich, joining a leading company in IT and process integration for logistics. The company develops innovative solutions, including a Transport Management System for real-time global supply chain control. Day-to-day, you will be the interface between customers and internal departments, resolving inquiries through effective communication, documenting issues in both German and English, and collaborating with the team to analyze problems and find solutions. You will also support customer projects, test IT solutions, and tackle new challenges. The position offers a long-term perspective, flexible and mobile work with up to 60% home office, and opportunities for professional development, making it an attractive career step for someone passionate about IT and problem-solving.

Required Skills

Education

Completed technical education or comparable qualification (e.g., IT Specialist)

Experience

  • Professional experience as an IT Specialist or comparable qualification
  • Experience with databases, especially SQL
  • Experience in an IT support role

Languages

German (Fluent)English (Fluent)

Additional

  • Flexibility for on-call duties