IT Service Desk Specialist | IT Servicedesk (m/w/d)

Job Summary

This role involves providing essential first-level support to users within a leading IT service provider in Germany, managing inquiries and resolving technical issues. The specialist will contribute to improving internal processes, maintain strong customer relationships, and coordinate with other delivery units. The ideal candidate will have a background in IT system integration or a similar field, possess experience in end-user support and ticketing systems, and demonstrate excellent communication skills in both German and English. This is an attractive opportunity for professionals looking for a stable, full-time position with a reputable company, offering comprehensive support and development opportunities.