IT Support Specialist | IT Support (m/w/d)

Herrmann Personaldienste GmbH

Karlsruhe, Baden, Baden-Württemberg, Deutschland
Published Sep 4, 2025
Full-time
Permanent

Job Summary

This role is for an IT Support Specialist to join one of Europe's leading IT service providers, supporting their end-client, Michelin. Day-to-day responsibilities include updating PCs and mobile devices, troubleshooting PC functionalities, processing service requests via a ticketing system, and managing hardware deliveries. The ideal candidate will have a background in IT system integration or electronics, experience with ServiceNow, and familiarity with Windows and mobile devices. This position offers excellent working conditions, a competitive salary, and strong potential for permanent employment with the client. It's an attractive opportunity for someone seeking a stable role with career growth in a flat hierarchy.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT System Electronics Technician, or comparable qualification

Experience

  • Professional experience in ticket processing using ServiceNow
  • Experience in supporting common hardware and software related to Windows and mobile devices
  • Occasional collaboration in the network area

Languages

German (Fluent)English (Basic)

Additional

  • Valid car driver's license