IT Service Desk Specialist | IT Servicedesk (m/w/d)

Job Summary

This role is for an IT Service Desk Specialist who will be the first point of contact for users experiencing IT issues. Day-to-day, you will provide support for various disruptions and user problems, analyze error messages, and resolve issues remotely. A key part of the job involves prioritizing and categorizing incoming tickets, as well as maintaining up-to-date information and documentation in the database and ticketing system. This position offers an attractive compensation package, comprehensive support, and opportunities for professional development within a leading German IT service provider, making it an excellent opportunity for someone with a strong background in IT support and a structured approach to problem-solving.