IT Support Specialist | IT Support (m/w/d)
Herrmann Personaldienste GmbH
Job Summary
This role is for an IT Support Specialist to join one of Europe's leading IT service providers, supporting their end-customer, Michelin. Day-to-day, you will be crucial in resolving PC and mobile device malfunctions, updating systems, and managing hardware deliveries and disposal. You'll handle support requests via a ticketing system and occasionally assist with network-related tasks. This position offers an excellent opportunity for a professional with a background in IT system integration or electronics, providing a stable, full-time, permanent contract with competitive salary, modern workplaces, and strong career progression potential within a large, innovative IT company.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration, IT System Electronics Technician, or comparable qualification
Experience
- Professional experience in ticket processing with ServiceNow
- Professional experience in hardware and software support for Windows and mobile devices
Languages
Additional
- Driving license class B
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