IT Support Specialist | IT Support (m/w/d)

Herrmann Personaldienste GmbH

Frankfurt am Main, Hessen, Deutschland
Published Sep 1, 2025
Full-time
Permanent

Job Summary

This role is for an IT Support Specialist to join one of Europe's leading IT service providers, supporting a major client like Deutsche Bank. Day-to-day, you will be the first point of contact for users, providing First Level Support, managing loaner devices, and assisting with issues related to Windows notebooks, MacBooks, iPhones, and iPads. You'll also advise users on product selection and system usage, handle technical administration, and support IP telephony and operating systems. This position offers excellent career prospects, modern workplaces, and the chance for a permanent position with the client. It's an attractive opportunity for someone with strong technical skills and a service-oriented mindset looking to advance their career in a dynamic IT environment.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT System Electronics Technician, or comparable qualification

Experience

  • Practical support experience in Apple and Windows environments
  • Professional experience with ServiceNow, Active Directory, VPN, and IP telephony

Languages

German (Fluent)English (Fluent)

Additional

  • Not specified