IT Service Operations Specialist (Communication Technologies) | Informatiker (m/w/d)

Job Summary

This role is for an IT Service Operations Specialist focusing on communication technologies within Germany's largest pension insurance provider. The successful candidate will play a critical role in managing, developing, and optimizing a highly complex and diverse IT system landscape. Day-to-day tasks involve advising leadership and experts, conducting technical analyses, developing concepts, and optimizing operational processes, including automation. The specialist will also oversee service provider performance and ensure quality for 2nd/3rd level support, tackling complex problem and incident management tasks. This position offers a challenging environment within a large public employer, providing extensive training and flexible work arrangements.