IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

This role is for an IT Service Technician to provide essential onsite support for end-users within a leading international IT service provider. Day-to-day, you will manage support tickets, handle IMAC (Installation, Moves, Adds, Changes) orders, and perform crucial hardware and software troubleshooting for client systems, including mobile devices. You will also diagnose network issues at workstations and meticulously document all activities in the central ticketing system. This position is attractive for professionals with a solid IT background who enjoy direct user support and problem-solving in a dynamic environment, offering long-term assignments and a high potential for client takeover.