Customer Adoption Specialist for AI - SAP Business AI Unit | Customer Adoption Specialist (f/m/d) for AI - SAP Business AI Unit

SAP

Berlin, Berlin, Deutschland
Published Aug 1, 2025
Full-time
Permanent

Job Summary

This role involves working within SAP's central AI Unit, focusing on driving the adoption and successful implementation of SAP Business AI solutions among customers. The specialist will engage directly with clients to help them leverage machine learning technology to enhance business outcomes. Key responsibilities include leading awareness campaigns for new AI technologies, guiding customers through the setup and adoption process, and creating essential learning resources like tutorials and webinars. The role also requires tracking product usage and consumption, and providing structured feedback to engineering and product management teams. This position is ideal for a proactive individual passionate about applying AI to real-world business challenges and demonstrating the value of SAP's AI offerings at various events.

Required Skills

Education

University Degree in Computer Science related disciplines or Economics with applied Computer Science

Experience

  • Strong SAP background with understanding of SAP technology and components used in AI solutions
  • Professional experience in applying machine learning technology in customer environments
  • Experience with industry topics like Generative AI, Agents, and Agent-to-Agent Communication

Languages

Not specified

Additional

  • Expected travel: 0 - 10%