IT Product Owner for Enterprise Service Management | IT Product Owner for Enterprise Service Management (f/m/d)

SAP

Walldorf, Baden, Baden-Württemberg, Deutschland
Published Jul 29, 2025
Full-time
Permanent

Job Summary

This role seeks an experienced Product Owner to lead the development and optimization of SAP's new Enterprise Service Management (ESM) platform. The successful candidate will act as a crucial link between business stakeholders and the development team, translating complex business demands into actionable product requirements. Day-to-day responsibilities include defining and evolving the product roadmap, managing the product backlog with clear user stories, and empowering cross-functional agile teams. The position requires a strategic mindset to prioritize business requirements, leverage advanced technologies for AI-driven cloud solutions, and drive significant process harmonization and automation across various lines of business within SAP, ultimately shaping the future of business operations.

Required Skills

Education

University degree in IT, Software Engineering, Business Informatics, or related fields

Experience

  • 5+ years of experience as a Product Owner, Business Analyst, or similar role in a technology-driven environment
  • Professional experience in ITSM, Customer Service, Enterprise Service Management, and/or Knowledge Management domains
  • Proven experience working in Agile development environments (Scrum, SAFe)

Languages

German (Basic)English (Basic)

Additional

  • Expected travel: 0 - 10%