IT Systems Electronics Technician - Auto-ID Hardware | IT-Systemelektroniker (m/w/d) Auto-ID Hardware
Mediaform Informationssysteme GmbH
Job Summary
This role involves providing crucial technical support for Auto-ID hardware, including printers and scanners, primarily through remote assistance. The successful candidate will be responsible for telephone consultation, installation, configuration, and troubleshooting of these systems, with occasional on-site visits to clients in the Hamburg region. Key responsibilities also include technical maintenance, repairs, and meticulous documentation of all activities within a ticketing system. The position requires strong analytical and problem-solving skills, a high degree of service orientation, and excellent communication abilities in German. Both experienced professionals and motivated entry-level candidates with a technical background are encouraged to apply, joining a stable company that values employee development and offers a supportive team environment.
Required Skills
Education
Vocational training or degree in a technical field (e.g., IT Systems Electronics, Information Electronics, Electrical Engineering, Computer Science)
Experience
- Professional experience in technical customer support is desirable
- Entry-level candidates are welcome
Languages
Additional
- Not specified
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