Service Support Specialist - Internal | Service Support Engineer (m/w/d) - Innendienst

Job Summary

This role involves providing expert technical support and guidance to customers and end-users over the phone, focusing on pump technology, hydraulics, and control systems. Key responsibilities include handling customer service requests, processing complaints, and making informed decisions on service measures. The specialist will also be responsible for evaluating invoices related to service orders, assisting with spare part selection, and supporting authorized service partners. The ideal candidate will possess a technical background in pump technology, strong communication skills, and a good understanding of commercial processes. This position offers an opportunity to work within a dynamic, value-driven organization committed to innovation and sustainability, with various career development opportunities and a modern work environment.