1st-Level IT Support Specialist | 1st-Level IT-Support (m/w/d)

Job Summary

This role is perfect for an IT professional looking for a new challenge in IT infrastructure within the vibrant East Westphalia region. The successful candidate will be responsible for classifying and analyzing IT issues related to both hardware and software, escalating complex problems to 2nd-level support when initial solutions are not found. A key part of the role involves documenting all incidents and requests within a ticketing system. This position offers a permanent contract, attractive compensation, flexible working hours for a good work-life balance, and opportunities for individual professional development, making it an appealing prospect for someone with strong problem-solving and service-oriented skills.