IT Service Technician Onsite | IT Servicetechniker (w/m/d) Onsite

Job Summary

This role is for an experienced IT Service Technician based in Hamburg, focusing on onsite support for a market-leading IT solutions and service management company. The successful candidate will be responsible for installing and configuring hardware and software, independently analyzing IT malfunctions, and providing 2nd level onsite support to customers. Key tasks also include answering technical support inquiries, developing solutions for IT challenges, assisting with escalation management, and systematically documenting work steps. The position requires a strong background in IT, particularly with current Windows operating systems and initial network experience. This is an excellent opportunity for professionals looking to contribute to a dynamic IT environment and grow within a supportive company culture.