Onsite Support Specialist | Onsite Support (m/w/d)

Herrmann Personaldienste GmbH

Berlin, Berlin, Deutschland
Published Jul 17, 2025
Full-time
Permanent

Job Summary

This role is for an Onsite Support Specialist to join one of Europe's leading IT service providers, supporting numerous large corporations. The position involves providing direct technical assistance to users, including setting up and dismantling workstations, troubleshooting issues, and managing IT equipment like notebooks and mobile devices. Key responsibilities also include ticket processing and offering technical support for both in-person and remote meetings. The ideal candidate will have a background in IT system integration or electronics, possess initial experience in onsite support and ticketing systems, and be comfortable working in early and late shifts. This is an excellent opportunity for professionals seeking a stable, full-time role with potential for permanent employment and career growth within a large, innovative IT environment.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT Systems Electronics Technician, or comparable qualification

Experience

  • Initial experience in onsite support
  • Experience with ticketing systems

Languages

German (Fluent)

Additional

  • Valid car driver's license; Willingness to work in alternating early and late shifts (7:00 AM - 7:00 PM, Mon-Fri)