IT Service Technician | IT Service Techniker (m/w/d)

Job Summary

This role is for an experienced IT Service Technician to provide comprehensive support within a large petrochemical group. The successful candidate will be responsible for remote and on-site IT support, including handling service requests via phone and remote tools, performing repairs and maintenance on hardware, and assisting with IT infrastructure changes. Key responsibilities also include network analysis, software installations, and managing user accounts and licenses in Active Directory and Azure AD. The position requires a strong background in IT user support, excellent diagnostic skills, and familiarity with ITIL guidelines. It offers a stable, full-time position with competitive benefits and opportunities for professional growth within a well-established company.